Help Centre

Everything you need to get started with pingtrack, answers to common questions, and known limitations of the current demo.

Getting started

pingtrack is an uptime monitor for freelancers and small-site owners. No account, no email, no credit card. Here is how to use it:

  1. Open the dashboard at pingtrack.agen2ic.ai/app. pingtrack creates a private workspace for you automatically — the URL in your address bar is your session.
  2. Bookmark the workspace. Your workspace ID is shown in the dashboard header. Bookmark the page so you can come back to it.
  3. Add the URLs you want to monitor (up to five). Enter a URL in the “Add URL” field and click Add. The dashboard immediately shows sample check data so you can see how the charts and summary cards work.
  4. Check the dashboard any time to see uptime percentage, response-time history, and a seven-day timeline of every check. The data is generated and stored in your browser — the current build is a concept demo.

Frequently asked questions

Do I need to create an account?

No. pingtrack does not use accounts. When you open the dashboard, a workspace ID is generated and stored in your browser. The workspace URL is your session. There is no email, no password, and nothing to configure. (This also means there is no way to recover a workspace if you clear your browser data, so bookmark it.)

How many URLs can I monitor?

The free tier supports up to five URLs. This limit is hard-coded in the current build. A paid plan for more URLs is planned but not yet available.

How often are my sites checked?

The planned check interval is every 15 minutes. In the current demo build, checks are simulated in your browser when you open the dashboard — no real server-side monitoring is running. A backend that performs actual checks is not yet deployed.

How long is check history kept?

The dashboard retains a rolling seven-day window of checks. History older than seven days is automatically pruned. The current demo stores this data in browser localStorage, so it is per-device and per-browser.

Does pingtrack send email alerts or notifications?

No, and that is deliberate. pingtrack is a pull-based tool: you open the dashboard to see what happened. There is no email sender, SMS gateway, or push notification system in the product, and there will not be one in this build. If alerting is added in the future, it will be marked clearly as a new feature and will be optional.

Can I access my dashboard from multiple devices?

Not yet. Because data is stored in browser localStorage, each device and browser has its own workspace. Cross-device sync requires a backend server that is not yet deployed. For now, use pingtrack on one device. If you open the dashboard on a different device, it will create a new workspace.

Known limitations

pingtrack is a concept demo. The following limitations are honest about what works and what does not. They are not bugs — they are deliberate scope constraints.

Checks are simulated, not real

All HTTP checks, status codes, and response times in the dashboard are generated in your browser using random data. No URL is actually being contacted from a server. The product shows the design of what real monitoring would look like. A real backend is not deployed.

No cross-device or cross-browser sync

Data lives in browser localStorage. It synchronises nowhere. A different browser or device creates a different workspace. This is a fundamental limitation of the current architecture — it will stay this way until a backend is built.

No alerts, notifications, or email

pingtrack does not send email, SMS, or push notifications. The entire product is built around opening the dashboard to see what happened. There is no email sender in the fleet, and one will not be added for this build. If alerting is offered in the future, it will be clearly marked as a new feature.

No accounts — workspace is a URL

There is no way to log in, reset a workspace, or recover data if you clear your browser localStorage. The workspace identifier is a random UUID stored in your browser. If you lose it (cleared cookies, incognito close, browser reset), the workspace and its history are gone.

Five-URL limit is hard-coded

The free tier permits up to five URLs. This limit is enforced in the dashboard UI. A paid tier for more URLs is planned (see pricing) but not yet available for purchase.

Seven-day history is a rolling window

The product stores 672 checks per URL (15-minute intervals for 7 days). History beyond that is silently pruned. This is a design constraint and not configurable in the current build.

Contact us

pingtrack is an early-stage project. A dedicated support email or contact form is not yet set up.

If you have found a bug, have a feature request, or want to report a problem with the dashboard, the best way to reach the project owner is through the GitHub repository or project page where this demo is hosted.

No phone number, postal address, or support email is available yet. This section will be updated when a formal support channel is established.